Nowadays a lot of Android OS users face a lot of common issues and the most annoying part of this is that many of them are related to Google Play Store App. It is a well-known fact that for Android users, Google Play Store is quite an important application. While users are using this application for installing or developing games or apps, they are encountering errors like error DF-DFERH-01.
Error DF-DFERH-01 is a temporary Play Store error that can be sometimes fixed by relaunching the Play Store application on your device. But in case, the error does not get resolved following this method then you need to perform some probable steps for resolving the error.
Unlike other Play Store errors that commonly occur while updating or downloading apps, error DF-DFERH-01 is a bit different. It generally occurs while you navigate to any page in Play Store or even after opening your Play Store. In addition to this, you might also encounter this error while you were updating or downloading any application.
What makes it more irritating for the users is that it comes along with an error message which states “Error while retrieving information from server [DF-DFERH-01].” Once this error occurs on your Android phone, you will not be able to use it conveniently.
Exceptional Ways to Get Rid of Error DF-DFERH-01:
One can easily resolve this error by following some common and generalized ways. You can check out these ways and verify which one works for you.
Way 1: Clear All Previous Data and Cache
One of the most common reasons responsible for these Play Store errors is deleting all old caches and data. Once you successfully clear your device, it will help you in fixing this error DF-DFERH-01.
Check out the instructions given below to clear old data and caches:
- First of all, go to Settings.
- From there, select Apps
- Once you do so, look for the Google Play Store and tap on it
- After that, click on the Force Stop option, Clear Cache, and Clear Data option
- Once you do so, now you need to similarly clear the data and cache of Google Play Services and Framework.
After performing all these steps, you can proceed to open Google Play Store and from there you can try to look for or install any particular application of your choice.
Way 2: Reset your Google Account
If the above method does not work for you, then you can choose to reset your Google account. Here actually you need to re-authenticate the details of your Google account from your Android smartphone. So what you need to do here is first remove your Google account and then re-add it again.
Check out the steps given below to perform it on a quick note.
- In the beginning, go to the Settings of your Android device.
- Once you do so, click on Accounts and then select the Google option.
Here you will get to see your present Google account.
- After that, you need to choose your account
- Then tap on the Menu button
- From there, you have to select the “Remove your Account” option.
Again, you need to re-add your Google account and finally restart your Android device.
After doing so, if you are able to use Google Play Store seamlessly, then you probably have resolved the error DF-DFERH-01.
Way 3: Update Google Play Store to its Newest Version
Most of the time, it has been found that the users are unable to use the Google Play Store application on their Android smartphone due to outdated apps. Therefore, another way using which you can fix this error DF-DFERH-01 is by updating Google Play Store to its newest version.
Contrary to this, if a user faces an issue after updating Play Store to its recent version, then it is being suggested to rollback this application to its previous version. You can do so by going to Settings. From there, choose Apps and then click on Google Play Store. After that, select the “Uninstall Updates” option. In this way also you can get rid of this error.
Way 4: Perform Software Updates on your Android Smartphone
Many users fail to upgrade their phone to its recent version due to which they often encounter compatibility issues in their phone. Users should always keep their phones updated so that they can stay away from major and minor bug fixes and security patches. Some users have also found that by performing software updates on their smartphones, they are able to get rid of the error DF-DFERH-01.
Here is how you can check your phone for an update:
- First of all, navigate to Settings.
- From there, click on the ‘About’ section and tap on Software Updates.
- Thereafter, you need to follow the on-screen instructions.
This method might help you to overcome this error. If not, then you can proceed to reset your phone but make sure to back up your data before attempting this.
Way 5: Enable Google Play Store & Services
Often users resolve this error DF-DFERH-01 by enabling Google Play Store & Services. To do so, check out the steps provided hereunder:
- Navigate to the Settings of your Android phone.
- After that, you need to scroll down and look for “Apps with Usage Access.”
- Once you do so, now click on the Enable option for Google Play Services and Google Play Store.
After performing the above-mentioned steps, hopefully, you will be able to get rid of this error DF-DFERH-01 successfully. For better results, it is advised to perform the methods sequentially. In case the error still persists on your Android device, then you should consult a technical expert to overcome this error.