Updated : Nov 25, 2020 in Not-Supporting

Challenges in the Logging Department and How to Approach Them

According to stats, the software development market is growing by more than 10% every year and is worth billions and billions of dollars. As a result, software companies of all sizes are looking to participate in the industry and partake in the massive growth.

While there is a lot of money to be made in the space and the software being created is helping thousands of companies and individuals, developing software isn’t easy. Many issues can arise, from errors to collaboration problems amongst developers.

One of the best ways to help ensure your software and code is high-quality and free of issues is to manage and monitor your logs. Log management and monitoring allows companies to become aware of errors and issues in their infrastructure before it affects the end user.

Unfortunately, while helpful and important, there are several challenges that a logging department will face. With that in mind, this blog post is going to look at a few challenges many logging departments will face, and how to best approach them.

Making Sure that Logs are Secure

Security is a massive concern in every industry, and software development is no different. Hacks and data breaches are on the rise and if your code or the data your company has is compromised, it could spell the end of your company. Data breaches can cost companies millions and ruin their reputation.

As a result, you need to ensure that your logs, and the information in them, are secure. Data should be encrypted and only those who need access to your log data should have it. Have an up-to-date security protocol at your company, that includes quality testing services like the ones Emagined offers, and ensure everyone is briefed and educated on your security practices. Also, if you notice anything out of the ordinary within your logs, act quickly to rectify the issue.

Effective Management and Monitoring Needs to Be in Real-Time

In order to safely and effectively monitor and manage your logs, it needs to be done in real-time. If information is compromised or an issue is discovered, it’s not going to wait until you’re present to begin causing problems. If your team is only monitoring for a few hours a day, you are leaving yourself very vulnerable.

Most of the time, it is simply unrealistic to try and manage or monitor your log data manually. It will be a ton of work, cost your company a lot of money and in all likelihood, some things will still be missed. Instead, consider using a tool that can automatically monitor and manage your log data. These tools will take all the heavy lifting off of your plate, and simply notify you when an error or other issue has arisen. This will make locating problems much simpler, as well.

Dealing With Massive Log Volume

All different types of software and applications create logs, and this can be a lot to deal with. Thousands and thousands of logs will be created and have to be analyzed and audited for compliance sake. Not only that, but logs created by different sources may be different. Trying to make sense of these logs, correlating them and organizing them can be daunting.

Thankfully, there are a plethora of different tools or functions that can help. You need to use tools that allow you to centralize your logging, allow you to search and organize your logs and let you visualize and create dashboards based on the log data. This massive amount of log volume isn’t going anywhere, so your company needs measures in place to handle it, organize it and make use of it.

In conclusion, there are many challenges that a logging department might face, but there are thankfully several different ways to approach and deal with them.

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